Making decisions at the local level, where understanding of the marketplace is greatest and efficiency is easier to achieve.
Improving the service by building lasting relationships with customers in their own language and according to their customs.
Motivating entrepreneurial employees toward common goals rather than directing them from the top down.
Engendering a sense of commitment and openness.
Making decisions at the local level, where understanding of the marketplace is greatest and efficiency is easier to achieve.
Improving the service by building lasting relationships with customers in their own language and according to their customs.
Motivating entrepreneurial employees toward common goals rather than directing them from the top down.
Engendering a sense of commitment and openness.